FAQ
Welcome to the String Nix FAQ. Here you will find everything you need to know about our luxury organic cotton string thong underwear, from sizing and fit to care and delivery. Each detail has been thoughtfully considered to ensure your experience is as seamless and comfortable as our designs.
Whether you are discovering String Nix for the first time or adding to your collection, this guide helps you make informed
choices about pieces designed to fit beautifully, last longer, and feel effortlessly luxurious.
About String Nix
String Nix was created to redefine the everyday string thong. We design luxury lingerie made from GOTS-certified organic cotton, crafted for women who value comfort, inclusivity, and timeless design. Every piece combines sustainability with effortless elegance, offering a fit that feels as good as it looks.
String Nix was created to redefine the everyday string thong. We design luxury lingerie made from GOTS-certified organic cotton, crafted for women who value comfort, inclusivity, and timeless design. Every piece combines sustainability with effortless elegance, offering a fit that feels as good as it looks.
Our thongs are ethically produced in India, using certified sustainable materials sourced through trusted suppliers. We work with small production partners who share our commitment to quality, fair working conditions, and environmental responsibility.
Our thongs are ethically produced in India, using certified sustainable materials sourced through trusted suppliers. We work with small production partners who share our commitment to quality, fair working conditions, and environmental responsibility.
Yes. Sustainability is integral to who we are, not an afterthought. Our fabrics and labels are GOTS and GRS certified, our packaging is FSC certified, and every detail from tissue paper to garment labels is responsibly sourced. We create luxury g-string thong underwear with purpose, designed to last and made with integrity.
Yes. Sustainability is integral to who we are, not an afterthought. Our fabrics and labels are GOTS and GRS certified, our packaging is FSC certified, and every detail from tissue paper to garment labels is responsibly sourced. We create luxury g-string thong underwear with purpose, designed to last and made with integrity.
We partner with selected publishers and creators through our AWIN affiliate program. If you share our values of quality, sustainability, and elegance, visit our Affiliate page to learn more about joining.
We partner with selected publishers and creators through our AWIN affiliate program. If you share our values of quality, sustainability, and elegance, visit our Affiliate page to learn more about joining.
We are continuing our mission to make sustainable luxury an everyday choice, but we don’t want to spoil any surprises. To stay informed about launches and limited editions, join our mailing list for early access and exclusive offers.
We are continuing our mission to make sustainable luxury an everyday choice, but we don’t want to spoil any surprises. To stay informed about launches and limited editions, join our mailing list for early access and exclusive offers.
Product Details
Every String Nix thong is made from GOTS-certified organic cotton and finished with recycled elastic. The result is a soft, breathable, long-lasting fabric that feels gentle against the skin and maintains its shape wash after wash.
Every String Nix thong is made from GOTS-certified organic cotton and finished with recycled elastic. The result is a soft, breathable, long-lasting fabric that feels gentle against the skin and maintains its shape wash after wash.
Yes, comfort is at the core of everything we design. Our string thong underwear offers an invisible fit, seamless under clothing, and moves naturally with your body. They are the piece you forget you’re wearing but still elegant, practical, and made to last.
Yes, comfort is at the core of everything we design. Our string thong underwear offers an invisible fit, seamless under clothing, and moves naturally with your body. They are the piece you forget you’re wearing but still elegant, practical, and made to last.
Our collection currently runs from UK size 8 to 18, designed to flatter every shape and skin tone. We believe comfort and luxury should be inclusive, not exclusive.
Our collection currently runs from UK size 8 to 18, designed to flatter every shape and skin tone. We believe comfort and luxury should be inclusive, not exclusive.
Our signature palette includes Black, White, Almond, Caramel, Cinnamon, and Chocolate, six universally flattering shades inspired by natural skin tones. Each colour complements a range of complexions, making String Nix one of the few lingerie brands designed for real inclusivity.
Our signature palette includes Black, White, Almond, Caramel, Cinnamon, and Chocolate, six universally flattering shades inspired by natural skin tones. Each colour complements a range of complexions, making String Nix one of the few lingerie brands designed for real inclusivity.
Our g-string thongs are designed for a true-to-size fit with gentle stretch for everyday comfort. The waistband sits lightly on the skin without digging in, creating a smooth, invisible finish under clothing.
Our g-string thongs are designed for a true-to-size fit with gentle stretch for everyday comfort. The waistband sits lightly on the skin without digging in, creating a smooth, invisible finish under clothing.
Care & Maintenance
To preserve the softness and longevity of your String Nix string thong, machine wash on a gentle cycle at 30°C and avoid tumble drying. We recommend air drying flat to maintain the elastic’s resilience and the fabric’s shape.
To preserve the softness and longevity of your String Nix string thong, machine wash on a gentle cycle at 30°C and avoid tumble drying. We recommend air drying flat to maintain the elastic’s resilience and the fabric’s shape.
Delivery & Returns
We ship from the UK with delivery typically within 2–4 working days domestically and 5–10 days internationally, depending on your location. You will receive a confirmation email with tracking details once your order has been dispatched.
We ship from the UK with delivery typically within 2–4 working days domestically and 5–10 days internationally, depending on your location. You will receive a confirmation email with tracking details once your order has been dispatched.
Yes, we ship worldwide. Whether you are in the UK, Europe, the UAE, or the US, you can enjoy the same level of service and quality. Shipping rates and delivery times vary depending on the destination.
Yes, we ship worldwide. Whether you are in the UK, Europe, the UAE, or the US, you can enjoy the same level of service and quality. Shipping rates and delivery times vary depending on the destination.
For hygiene reasons, we are unable to accept returns on worn lingerie. If your order arrives damaged or incorrect, please contact our customer care team and we will work with you to resolve it promptly. Please check our Returns & Refund Policy for more detailed information.
For hygiene reasons, we are unable to accept returns on worn lingerie. If your order arrives damaged or incorrect, please contact our customer care team and we will work with you to resolve it promptly. Please check our Returns & Refund Policy for more detailed information.
Packaging & Gifting
Yes. Every order arrives in our FSC-certified luxury monogrammed gift box, it is the perfect choice for thoughtful, sustainable gifting.
Yes. Every order arrives in our FSC-certified luxury monogrammed gift box, it is the perfect choice for thoughtful, sustainable gifting.
Still looking for help?
If you can’t find the answer you are looking for, we would love to hear from you. Our team is here to help with sizing, orders, or general enquiries simply contact us through our online form. We are committed to offering personal service that is as refined and inclusive as the lingerie we create.
